1. What is KYC (Know Your Customer)?
Know Your Customer (KYC) is the process of verifying the identity of any individual which helps in assessing the risk potential of clients, agents and partners in the business relationship. Fulfilling KYC norms is the requirement from Bank regulations and anti-money laundering regulations perspective.
Following KYC guidelines is mandatory to comply with the regulatory provisions under prevention of Money Laundering Act, 2002.
2. Which documents are required for KYC (Know Your Customer) verification?
You need to provide both PAN Card and AADHAR Card for KYC verification process. And active Bank Account needs to be linked with your profile before starting the Investment. This will facilitate investing and withdrawing money in a much faster and efficient way.
3. Is my investment safe? Who manages my money?
Your Investments are completely safe with us. Investments are managed by highly qualified dedicated team of financial and investment professionals who has vast experience in selecting the right investment strategy with emphasis to grow the capital without any risk.
4. Are my returns guaranteed?
Yes. Your returns are guaranteed as per the percentage prevailing and agreed at the time of making the Investment. Returns are based on Investment amount, time period chosen and the mode of returns i.e., monthly or end of tenure.
Evergrow will guarantee the returns as agreed even in the adverse market conditions and economy.
Click here to calculate Returns.
5. When can I withdraw my investment? Is partial withdrawal allowed?
You can withdraw investment only after the completion of time period chosen at the time of making the investment. Partial withdrawals are not allowed.
6. When can I withdraw my Returns?
You can withdraw Returns at the end of the time period chosen. However, each month Returns are credited to your e-wallet but allowed to withdraw only after the completion of time period.
7. What is the minimum amount to be invested?
The minimum amount required to begin the investment is Rs 50,000 and allowed up to Rs 10,00,000. If Customer wish to invest more than the maximum limit our financial advisors will decide and advise the amount based on the market conditions.
You can start the investment at any point of time throughout the year.
8. Will l get tax exemption?
No. All the Investments and Returns earned are subjected to tax as per income tax regulations. As your money will be invested across many countries hence tax exemption is not allowed.
9. Who can invest in Evergrow?
Any individual resident or non- resident Indian who has crossed over 18 years of age on the day of investment. Private employees, public servants and senior citizen etc., are eligible for investing with Evergrow.
10. How can I pay the Investment amount?
You can pay the amount by Debit Card, Credit Card, Net Banking or by making the Deposit into Evergrow Account provided below.
If the investment is more than Rs 50,000, payment needs to be made by either Net Banking or by depositing the money into Evergrow account mentioned above.
11. Can I use my friend’s or relative’s Debit/Credit card for making the payment?
No. You are not allowed to use your friend’s or relative’s cards to make the payment. If any such payment is made it will be void and the investment will not be active.
12. When my investment will be active?
Investment will be active after 24 hours of making the valid payment.
13. How my investment will grow?
Funds are invested into wide range of products and investment options available across stock markets primarily in equities, commodities, cryptocurrencies. A part of investment will also be put into selected start-up companies which has the potential to grow and give good Return on Investment (RoI).
Team will regularly monitor the investments and will move the funds based on market conditions so that higher return on investment can be achieved
14. How does Evergrow make money?
A nominal fee will be charged to customers for utilizing the service of Evergrow. Customers can track the investment online by visiting Evergrow website which are offered at free of cost.
15. Will I get any Investment Certificate after investing?
Yes. Investment Certificate will be made available Online and unique QR code is provided for each investment made with Evergrow. By scanning QR code customers can verify and track the investment without even logging onto their profile. No physical copy will be provided.
A copy of the Investment Certificate will be sent to registered mail provided at the time of sign-up. The same Certificate will also be available in user’s profile for future reference and usage.
16. How to track my investment?
Your investments and returns can be tracked by logging into your account. A user Dashboard will be available showing the money invested and the current position.
17. How can I get my money back into my account?
Once Returns or Investments are added to e-wallet click on ‘Withdraw Balance’ option. The request will be approved by Evergrow and money will be credited to your Bank Account which is linked to your profile. This process usually takes around 24hours.
You can as well choose to transfer the funds through e-wallets available with Evergrow.
18. Is OTP mandatory to login to my profile?
Yes. OTP is required each time to login to your profile.
19. How to login to my profile if mobile is lost?
You can contact to our Customer Support team and they will assist you.
20. What are Equities? What are the benefits in investing in them?
Equity or Equities commonly referred as stocks or shares in an Organization. If you are buying stocks or shares it means you are buying Equities of that Organization. You will become partial owner of the Organization whose stocks or shares you purchased.
As the Organization earns profits it will be reflected by increase in stock’s price in the Stock market thus giving profits to investors.
21. What are Commodities and advantages of investing in it?
In Finance, Commodities are goods that are traded commonly in stock markets. Raw materials and goods such as Gold, Oil, Grains, Cotton, Coffee and Sugar etc., are most commonly known commodities.
Commodities are traded in the international Market and by predicting and taking the appropriate positions on pricing of the commodities will allow to gain margin over price fluctuations of the commodities traded.
22. What are start-up companies and benefits of investing in them?
Start-up companies are newly created companies that have potential to grow and show positive impact on the society. By partnering and investing with them will benefit and allow us to be part of the growth story.
Evergrow carefully analyses the various start-up companies and invests funds in few selected start-up companies by providing them financial support needed for the growth.
23. What is Venture Capital?
The funds provided by investors to start-up or new companies and small businesses which are believed to have potential for long term growth is called as Venture Capital. Firms specialized in providing financial assistance are called as Venture Capital firms.
24. What is Foreign Exchange?
It’s an exchange used to convert one currency into another currency and also the market where currencies are traded globally. Speculating the price of currencies like US Dollar, EURO, British Pound, HK Dollar, Singapore Dollar, Australian dollar etc, based on the demand-supply in the International Market and informed buying or selling of these currencies will give profits.
25. What are Cryptocurrencies?
In simple words, Cryptocurrencies or Crypto Currencies are a kind of Virtual Currency or Digital Currency. It’s an alternative digital currency to physical form of currency and widely accepted medium of exchange for Goods and Services.